New Idea: Mocking Tech Support!

Ticket begins:
" The small copy/fax machine in the * Office has a message that says "No print cartridge" and will not print.  Could you please check to see what it needs.  Thank you. "
Ticket ends.

Initial thoughts: My guess is that it, shockingly, needs a new print cartridge.  Go figure, who would have thought?

End result:

Toner cartridge was ... missing from the printer?  lol wut?  Go figure.  New toner installed weee.


Credit where credit is due, but wouldn't you at least think to check the dang thing?  Ooof.

I will be bringing you the worst of the worst tickets I deal with on a daily basis (slow days during the summer excluded, and sometimes multiple during the day if it's a bad day)



2 Responses to New Idea: Mocking Tech Support!

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